Privacy Policy

1. Scope and who we are

This Privacy Policy applies to the Livy Voice Chat & Live Streaming Android application (“Livy”), package name com.livy.voicechat, the website at livyvoice.com, and related services operated under the Livy name.

Livy provides live voice and video rooms, private communications, user profiles, posts, short videos, comments, gifts, virtual currency, creator or host features, and related social services. This Policy should be read together with our Terms of Use, Community Guidelines, and Child Safety Standards.

2. Information we collect

Account and profile information

Depending on the features you use, we may collect:

• Name, username, unique user ID, email address, sign-in provider identifiers, profile and cover images, biography, gender, country, city, language, and account preferences.
• Date of birth, calculated age, adult-verification status, and records showing acceptance of our Terms and Community Guidelines.
• Host, agency, seller, VIP, verification, and account-status information.
• Identity or eligibility documents you voluntarily submit for profile, host, payout, or safety verification.

Content and communications

We process content you create or exchange through Livy, including live audio and video, room information, images, posts, short videos, comments, likes, follows, private messages, call information, reports, blocks, complaints, and support communications. Live media is processed to transmit the session; some content or related records may be stored when you upload it, when a feature requires storage, or when needed for safety and legal purposes.

Transactions and virtual items

We collect purchase and transaction identifiers, coin and gift balances, gift activity, subscriptions, plan status, referral activity, host earnings, redemption or payout requests, agency transactions, chargeback or fraud signals, and related records. Payment-card or billing credentials are generally processed by Google Play, Stripe, or another payment provider rather than stored directly by Livy.

Device, network, and usage information

• IP address, approximate country or city inferred from IP, device and operating-system information, app version, language, network state, and device identifiers made available under applicable platform rules.
• Firebase Cloud Messaging token, notification preferences, session activity, feature interactions, ad interactions, referral or deep-link information, and diagnostic events.
• Crash reports, performance information, logs, error messages, and security or abuse signals.

Permissions and device features

Livy may request access to the following device features when needed:

• Camera and microphone: to create profile media, record or upload content, participate in calls, and host or join live video and voice sessions.
• Photos, videos, or audio: to select, upload, save, edit, or share media you choose.
• Bluetooth and audio settings: to route sound during calls and live sessions.
• Notifications: to deliver messages, call alerts, live activity, account updates, and other notifications you enable.
• Network and basic device state: to connect the service, maintain calls or streams, prevent abuse, and troubleshoot compatibility.

You can control permissions through Android settings. Some features will not work without the permission required for that feature.

Website information

When you visit livyvoice.com, our hosting provider and embedded resource providers may receive standard web-request information such as IP address, browser type, requested page, date and time, referrer, and device information. The landing site may load fonts or scripts from content-delivery providers.

3. How we use information

We use information to:

• Create and manage accounts, profiles, preferences, and sign-in sessions.
• Operate voice and video rooms, calls, messaging, posts, reels, comments, following, search, recommendations, gifts, rankings, and other requested features.
• Process purchases, balances, virtual items, subscriptions, earnings, redemptions, and payment-related support.
• Personalize content and help users discover relevant creators, people, and active rooms.
• Send service messages, call and chat alerts, safety notices, and optional notifications.
• Provide advertising, measure ad performance, and manage advertising preferences as allowed by applicable law.
• Diagnose errors, analyze service performance, develop features, and improve accessibility and user experience.
• Verify age and eligibility, detect spam and fraud, enforce policies, review reports, block harmful interactions, and protect users and the service.
• Comply with legal obligations, respond to lawful requests, resolve disputes, enforce agreements, and protect legal rights.

4. How information is disclosed or shared

We may disclose information in the following circumstances:

Other users and the public

Your profile, username, image, bio, follower information, public posts, reels, comments, live-room activity, gifts, ranks, and other content may be visible to other users or the public depending on the feature and your settings. Private communications are visible to their participants and may be reported to Livy.

Service providers

We use providers that help operate Livy, such as cloud hosting and database services, live audio/video infrastructure, content delivery, authentication, notifications, analytics, crash reporting, advertising, deep linking, customer support, security, and content processing. These providers process data for their contracted purposes.

Platform, payment, and integration partners

Information may be processed by services you choose or features we integrate, including Google services such as Google Sign-In, Firebase, Google Analytics for Firebase, Crashlytics, Cloud Messaging, Google Mobile Ads, and Google Play Billing; LiveKit for real-time communications; Stripe or other payment providers; Meta or Facebook services where enabled; and Branch for links and attribution. Their processing is also governed by their own privacy terms.

Safety, legal, and rights protection

We may disclose information when reasonably necessary to investigate abuse, protect a person from harm, enforce our policies, defend legal rights, comply with applicable law or valid legal process, or respond to authorized public authorities. When required by applicable law, we may report confirmed CSAM and related information to NCMEC or the relevant regional authority.

Business changes

If Livy is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be disclosed as part of that transaction subject to appropriate safeguards and notice where required.

Livy does not sell personal and sensitive user data for monetary consideration.

5. Public content and your responsibilities

Live rooms and public content can be viewed, recorded, reshared, or captured by other people despite Livy’s controls. Avoid sharing private information in your profile, streams, posts, or conversations. Only upload content you have the right to share and obtain consent before broadcasting another person where required.

Blocking a user restricts supported interactions but may not remove copies of content that the person previously received, independently recorded, or obtained outside Livy.

6. Data retention

We retain information for as long as reasonably necessary to provide the service and fulfill the purposes described in this Policy. Retention depends on the type of data, account status, feature requirements, safety risks, legal obligations, disputes, and technical backup cycles.

After an account-deletion request is verified, we delete or de-identify account data that is no longer required. We may retain limited records where necessary for fraud prevention, payment and tax records, chargebacks, security, child safety, report handling, evidence preservation, dispute resolution, or compliance with law. Content shared with others may remain in their communications or lawful copies, and residual copies may remain temporarily in protected backups.

7. Your choices, access, and deletion

• Update supported profile and preference information inside Livy.
• Control camera, microphone, media, Bluetooth, and notification permissions through Android settings.
• Use in-app block and report controls to manage unwanted interactions.
• Use applicable Google, advertising, and device controls to manage personalized advertising or identifiers.
• Request access, correction, or deletion where provided by applicable law.

To request deletion of your Livy account and associated data, follow the instructions on our public Account and Data Deletion page. We may request reasonable information to verify that you control the account before completing the request.

8. Legal bases and international processing

Where a legal basis is required, we process information as necessary to perform our agreement with you, based on your consent, to comply with legal obligations, and for legitimate interests such as service security, fraud prevention, moderation, support, and product improvement, provided those interests are not overridden by your rights.

Livy and its providers may process information in countries other than yours. Those countries may have different data-protection laws. Where required, we use legally recognized safeguards for international transfers.

9. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, authentication, service monitoring, and protected network connections where supported. No internet or storage system is completely secure, so we cannot guarantee absolute security.

Protect your account credentials, keep your device updated, and report suspected unauthorized access to us promptly.

10. Children

Livy is not directed to children and does not permit anyone under 18 to use the service. If we learn that an account belongs to a person under 18, we may restrict and remove the account and associated information, subject to safety, evidence-preservation, and legal obligations.

Report suspected underage users or child-safety concerns using Livy’s in-app reporting controls or the contact listed in our Child Safety Standards.

11. Changes to this Policy

We may update this Policy when our service, practices, or legal obligations change. We will post the updated version at this URL, revise the effective date, and provide additional notice where required.

12. Privacy contact