Account and Data Deletion

1. Submit an account-deletion request

1. Send an email to livyoffcial@gmail.com with the subject Delete my Livy account.
2. Send the request from the email address connected to your Livy account whenever possible.
3. Include your Livy username and unique user ID, which appears on your profile.
4. State clearly that you want your account and associated personal data deleted.

2. Identity and account verification

To prevent unauthorized deletion, we may ask you to verify control of the account using information already associated with it. Do not send passwords, payment-card numbers, or unnecessary identity documents by email.

If we cannot verify the request, we will explain what additional account information is needed. Requests are processed within the period required by applicable law after verification is complete.

3. Information deleted or de-identified

After a valid request is verified, Livy will delete or de-identify personal data that is no longer required, which may include:

• Your Livy account, profile, username association, profile images, bio, and preferences.
• Stored device-notification tokens and supported account identifiers.
• Public posts, reels, and other content associated with your account where deletion is technically and legally appropriate.
• Other personal information that is not subject to a lawful retention requirement.

Messages or content already received, recorded, or lawfully retained by other users may remain outside Livy’s control. De-identified information that can no longer reasonably identify you may also be retained.

4. Information that may be retained

We may retain limited information when reasonably necessary for:

• Payment, payout, tax, accounting, chargeback, and transaction records.
• Fraud prevention, account-security history, and enforcement against repeated abuse.
• User reports, child-safety matters, evidence preservation, and protection of users.
• Legal claims, valid legal orders, regulatory requirements, or other obligations under applicable law.
• Temporary protected backups that are removed or overwritten through normal backup cycles.

Retained information is limited to the purpose requiring retention and is not used to reactivate your deleted account.

5. What deletion means

Account deletion is permanent. You will lose access to the account, profile, followers, content, balances, status, and other account features. Virtual items are not transferable after deletion. Resolve pending payout, purchase, or support issues before requesting deletion.

6. Questions

For questions about deletion or privacy, email livyoffcial@gmail.com and read our Privacy Policy.